Get help from our support team
Have a question about your account, a project, or how SiteMarker works? Our support and service team is here to help.
Phone
+1 (843) 994-2066Schedule a Support Call
Fill out this form to schedule a call with one of our support team members.
What to expect on the call
- Our customer success manager will walk through your issue and answer questions.
- Help with account setup, project configuration, and day-to-day use of SiteMarker in the field or office.
- Troubleshooting for reports, pins, integrations, or mobile app issues.
- Guidance on best practices so your team gets the most out of SiteMarker.
Frequently asked questions
What's the fastest way to get help?
Email support@sitemarker.com or call us directly. For non-urgent questions, scheduling a call ensures dedicated time with the CSM.
Is support included with my plan?
Yes. Customer support and service are included with every SiteMarker plan at no extra cost.
Can I get help with onboarding or training?
Yes. Our team can walk your group through setup, template configuration, and live training whenever you need it.