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Case Study
SiteMarker×BJWSA

How BJWSA captured more site documentation in 2 years than the previous 15.

Beaufort-Jasper Water & Sewer Authority manages 139 active projects across one of South Carolina's fastest-growing counties. Here's how SiteMarker changed everything.

About the Client

Beaufort-Jasper Water & Sewer Authority

BJWSA is a regional public utility serving Beaufort and Jasper counties in South Carolina, one of the fastest-growing coastal regions in the country. Their construction inspection team oversees every mile of new water main, sewer pipe, and infrastructure across dozens of active project sites simultaneously.

34

Team members

139

Active projects

700

Annual site visits

BJWSA field inspection

Services

Construction Inspection
Hydrostatic & Pressure Testing
Water & Sewer Infrastructure
Regulatory Compliance (DHEC)
Utility Project Management

The Status Quo

Life before SiteMarker.

Before SiteMarker, BJWSA's inspection process ran on handwritten forms, printed spreadsheets, and scattered photo folders. Jason Quick, Construction Inspection Supervisor, inherited a system that couldn't keep pace with the utility's rapid growth.

No audit trail

Test results handwritten and emailed in. No searchable record, ever.

Photos scattered

15 years of site photos spread across phones, emails, and thumb drives.

No spatial context

No map, no pin, no coordinates. Contractors guessed where to look.

No performance data

Site visits tracked in Google Sheets, copied by hand, always a month stale.

No accountability

Engineers skipped tests and denied it. BJWSA had nothing to prove otherwise.

The Solution

One platform. Every inspection. Every pin. Every report.

SiteMarker gave BJWSA a single, mobile-first workspace where inspectors drop geo-tagged pins, generate structured reports, capture timestamped photos, and build map layers, all tied to a specific project and a precise point on the map.

1

Digital test reports

Hydrostatic and low-pressure sewer test forms built into SiteMarker, filled out on phone or iPad in the field.

2

Geo-tagged pins

Every observation links to a precise map location. No ambiguity for contractors about where an issue is.

3

Photo documentation

Photos captured inside the report flow, timestamped and attached to the specific pin or test event.

4

Custom dashboards

A data dashboard built for BJWSA showing pins, reports, and site visits per team member and per month, board-ready.

5

Map layers

Draw pass/fail lines directly on the map, green for passing pipe runs and red for failures, giving contractors instant visual clarity.

By the Numbers

A team that has genuinely embedded the platform into daily operations.

Since going live in June 2024, BJWSA has become SiteMarker's most active client, with usage metrics that reflect a team that has made the platform their operating standard.

0

Pins logged

0

Site photos captured

0

Reports published

0

Projects managed

I bet you, if you went back the last 15 years, there weren't 5,000 pictures taken of anything within the BJWSA system. And we captured that in our first year alone.

Jason Quick

Jason Quick

Construction Inspection Supervisor, BJWSA

Results

Real time saved. Real money back.

Every report published through SiteMarker replaces a process that previously required handwriting a form in the field, photographing it, emailing it, reformatting it for submittal, and filing it manually. SiteMarker compresses that into a guided digital workflow, saving an average of 2 hours per report at a fully burdened rate of $140/hr.

TOTAL HOURS SAVED

0

4,872 reports x 2 hours. Over 1,200 full eight-hour workdays reclaimed by the team.

LAST QUARTER ALONE

0

806 reports published in Q1 2026 x 2 hrs x $140 = $225,680 in quarterly time value.

* Savings calculated at 2 hrs/report and $140/hr fully burdened cost. Based on lifetime published reports as of April 2026.

$0M

saved in field reporting costs since June 2024

34 team members. 139 active projects. 4,872 reports published, with two hours saved on every single one.

In Their Own Words

What the BJWSA team says.

The data we're pulling from SiteMarker is my reporting. It's like here's proof we're doing a great job, on a silver platter, without having to answer a hundred follow-up questions from the board.

Jason Quick

Jason Quick

Construction Inspection Supervisor

BJWSA

My guys were notorious for kicking back on anything new, until they realize it actually helps them instead of hurts them. Same thing happened when we switched to SiteMarker. Now it's just how we work.

MT

Marcus Tillman

Field Inspector

BJWSA

Ready to see SiteMarker in action?

See why utilities like BJWSA trust SiteMarker to manage hundreds of active projects, generate audit-ready reports, and turn inspection data into board-level insight.

“Only 4% of the data in the AEC industry is structured, usable and actionable.” - McKinsey

We're here to change that.

Cut site visit time in half.